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The following information provides Job title definitions.
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A) MANAGEMENT GROUP
A1) IT/IS Director
This board level function carries responsibility for all aspects of IT infrastructure, application & operation. Primarily covers appointments in large companies with a significant investment in IT plus internet based businesses where a Chief Technical Officer at director level is required.
A2) MIS/IT Manager
Plans and co-ordinates the organisation's information technology services within agreed budget levels. Equivalent titles: - MIS Manager, Management Services Manager, IS Manager, Chief Technical Officer, Head of IT or Data Processing Manager.
A3) Systems Development Manager
Plans, organises and controls the development of new and revised systems and procedures. Equivalent titles: Chief Systems Designer, Chief Systems Analyst, System & Programming Manager, Development Manager, Business Systems Manager, Head of Development, Implementation Manager or Applications Manager.
A4) Computer Services Manager
Responsible for operations, technical support and network services within medium to large installations. Equivalent titles: Data Centre Manager, IT Services Manager, Infrastructure Manager, IT Centre Manager or Architecture Manager.
A5) Software/Programming Manager
Plans, organises and controls the writing of programs (software) to defined standards. Provides programming resources to both operations (maintenance) and systems (development). This group also includes software manager engaged in defence and real time systems. Equivalent titles: - Chief Programmer, Program Manager or Embedded Software Manager.
A6) Operations Manager
Responsible for the day-to-day operation of the computer installation together with associated functions such as data control and data preparation. Equivalent titles: Operations Controller, Field Operations Manager, Recovery Manager, Operations Analyst Manager or Head of IT Operations.
A7) Technical Support Manager
Responsible for all aspects of systems software, network and hardware configurations. Incorporates technical planning across these functions. Equivalent titles: - Technical Manager, Support Manager, Infrastructure Manager or Systems Manager.
A8) Communications/Network Manager
Responsible for the installation and maintenance of all local and wide area networks. Advises on all technical aspects regarding communications. Equivalent titles: - Network Support Manager, Network Capacity Manager, Network Operations Manager, Transmission Manager, Network Sales Support Manager or Network Services Manager.
A9) Office Systems/Helpdesk Manager
With substantial experience of network micro systems, the office systems manager would have responsibility for the operations, training, development and support of all office based systems such as word processor, spreadsheets and database applications. PC programmer technicians, support analysts and network technicians would normally report to this manager. Equivalent titles: Desktop Manager, IT Office Administrator/Manager or Helpdesk Services Manager.
B) SYSTEMS GROUP
B1) Management/Systems Consultant
This position is applied to jobs predominantly advertised by management & major IT system consultancies. The main function is one of high level consultancy at board level & would cover the selection & assessment of business systems being employed by an organisation. Individual area's could include an auditing of systems, staffing structures, etc. Substantial experience of the relevant area is implied. Equivalent titles: Design Consultant, Audit Consultant, SAP/Siebel/Peoplesofl/JD Edwards Consultant, Business Consultant or Datawarehousing Consultant.
B2) Projects Manager
Responsible for the design, development and implementation of systems covering one or more business functions. Would typically have budgetary control over the delivery of projects. Equivalent titles: Systems Audit Manager, Principle Systems Officer, Software Projects Manager or New Media Projects Manager.
B3) Project Leader/Senior Systems Analyst
Responsible for the design, development and maintenance of a significant part of a major system, or as a project leader with control of one project. For the duration of the project may have analysts, programmers, developers or analyst programmers reporting to this function. Equivalent titles: Project Leader, Senior Quality Analyst, Senior Systems Officer, Project Co-ordinator, Senior Technical Analyst & Project Team Leader.
B4) Systems Analyst
Responsible for the technical design, functional processes & implementation of a system or part of a system. Some control of development and maintenance functions will be evident. Equivalent titles: Systems Officer, Applications Engineer, IT Analyst, Application Analyst or Development Officer.
B5) Senior Business Analyst
Responsible for defining the commercial requirements and objectives for a significant part of the business system within an organisation. Liases with senior management and systems management to determine the effectiveness of systems. Equivalent titles: Head of Business Analyst or Chief Business Analyst.
B6) Business Analyst
Responsible for defining the commercial objectives of computer systems. May action some prototyping within user services functions. Equivalent titles: Financial Analyst, Billing Analyst, Actuarial Analyst or Business Object Analyst.
B7) Senior Test Analyst
Responsible for testing the overall functionality of systems. Would liase with system & development groups to determine the business & technical functions that need to be tested. In order to achieve this it may be necessary to manage the setting up of business models, databases, volume input/output & simulated maximum transaction rates. It may also be necessary to simulate system failures in order to assess system resilience.
B8) Test Analyst
Responsible for testing the functionality of systems. This would involve testing that the business & technical functions work as specified. In order to achieve this it may be necessary to set up business models, databases, volume input/output & simulated maximum transaction rates. It may also be necessary to simulate system failures in order to assess system resilience.
B9) Systems Auditor
Responsible for the implementation and verification of procedures designed to ensure that the integrity of access to computer systems and associated data is maintained. This includes assessing risk factors in relation to system modifications & the procedures used in using & operating the systems. Equivalent titles: Security Analyst/Consultant, Security Expert, Firewall Consultant or Security Administrator.
B10) Training Officer/Lecturer
Training functions cover both applications software training & lecturers employed in both the private & public sector. Equivalent titles: Training Designer, Training Specialist, Technical Trainer or Training Consultant.
B11) Technical Author
Responsible for liasing with all areas of system design & development in order to collect information to produce user documentation. Users may be application or software users. This role also includes the generation of on-line help forms. Equivalent title: Technical Writer.
C) DEVELOPMENT GROUP
C1) Development Team Leader
With in depth experience of, programming & development functions this function would have overall control of the technical aspects of delivering the complete systems as defined by the business . Would normally have other developers, analyst programmers or programmers reporting to this position during the life of a project. A minimum of four years experience would normally be required. Any job specifying a development software skill followed by 'Team Leader' is included in this job.
C2) Senior Systems Developer
This position requires in depth expertise & experience in a combination of database design, program structure & underlying system architecture in order to develop systems using software skills such as C/C++, Visual Basic, Oracle, Ingress, Sybase etc. Web developers require a similar background but with related software skills such as Java, Perl etc. Would normally be required to have minimum of 3 years experience as a developer. Any job describing a Senior Analyst Programmer is also included within this title
C3) Systems Developer
This position requires expertise in a combination of database design, program structure & underlying system architecture in order to develop systems using software skills such as C/C++, Visual Basic, Oracle, Ingress, Sybase etc. Web developers require a similar background but with related software skills such as Java, Perl etc. Would normally be required to have minimum of 2 years related development experience.
C4) Analyst Programmer
Responsible for the system design and programming of individual modules within a project. Detailed programming work would be evident at this level. In general this job refers to general legacy mainframe skills, but is still used in a number of public sector organisations to encompass all development that involves a design & programming element. Would normally have a minimum of twelve months experience of a specific programming language.
C5) Graduate Developer/Analyst Programmer
This job function is used to classify all programmers & developers who essentially have less than six months commercial experience of programming. This includes new graduates in IT or related technology degrees.
D) PROGRAMMING GROUP
D1) Senior Programmer
Responsible for the detailed programming from specifications major modules within a project. Testing of the logical accuracy & correct interfaces to other modules is part of this process. Would have a detailed knowledge of at least one programming language and operating system. A minimum of three years experience as a programmer would be expected. May supervise other programmers as part of a project team. Equivalent titles: - Senior Applications Programmer or Lead Programmer.
D2) Programmer
Responsible for the detailed programming and testing of individual programs or routines within an overall project. Would normally have a minimum of eighteen months experience. Equivalent titles: Applications Programmer or Software Programmer.
E) PC GROUP
E1) Senior PC Support Analyst
Responsible for the implementation, training and development of PC configurations. Would have a detailed knowledge of software applications such as word processors, spreadsheets, databases and networks, particularly with regard to an organisation's use of these systems. May supervise other PC Support Analysts & PC support personnel. A minimum of two years experience as a support analyst would normally be required. Equivalent titles : - Senior IT Support Analyst or PC Support Team Leader
E2) PC Support Analyst
Responsible for the implementation, training and development of PC configurations. Would have a knowledge of software applications such as word processors, spreadsheets, databases and networks, particularly with regard to an organisations use of these systems. A minimum of two years experience in office type applications would normally be required. Equivalent titles : - IT Support Analyst.
E3) Senior PC Support
Responsible for the maintenance and support of PC configurations. This support function would include both hardware and software maintenance with support being provided for applications such as databases spreadsheets, word processors and LANS. An in-depth knowledge various operating systems and PC based office systems would be expected. The level of expertise at this level would require someone with a least two years experience in PC support. Equivalent titles: - PC Support Supervisor, PC Support Co-ordinator or Senior PC Support Technician.
E4) PC Support
Responsible for the maintenance and support of PC configurations. This support function would include both hardware and software maintenance with support being provided for applications such as databases spreadsheets, word processors and LANS. A good working knowledge of various operating systems and PC based office systems would be expected. The level of expertise at this level would require someone with 12 months experience in the above area's. Equivalent titles PC Support Technician.
E5) PC Help Desk Support
Responsible for providing advice and support on general PC issues. Requires a working knowledge of networks (LANS), software, hardware, and specific propriety applications. Would normally be employed within a help desk function & may escalate reported problems to PC support personnel. Equivalent titles: Call Logging, Service Desk Support or Desktop Technician.
F) TECHNICAL SUPPORT GROUP
F1) Systems Architect - Planner
Responsible for the detailed design and sizing of the installation architecture with regards to hardware, software and networks. Would have knowledge of design methods and be capable of directing system programmers. Would be expected to have several years in depth experience of specific operating systems, databases and network normally have a minimum of two years experience. Equivalent titles: - Chief System Programmer or Performance Manager.
F2) Systems Programmer
With a detailed knowledge of specified software products would provide support and technical expertise to systems, programming and operations groups. Would be responsible for system performance within designated areas. In general this job title applies to mainframe operating systems & related database & network software. Would normally have one to two years' experience of associated system software.
F3) Senior Systems Administrator
Responsible for the overall management of operating systems, network & database software. Would be expected to have a major impact on how best the resources can be used for optimum performance & access. Assists management in hardware planning & the maintenance of system upgrades & corrections & the setting of agreed service level agreements. Would have an in depth knowledge of products such as Unix, Windows, network & database software. Would normally have a minimum of three years experience as a Systems Administrator.
F4) Systems Administrator
Responsible for the administration of operating systems, network & database software. Maintains access to the system for both users & development personnel. Carries out updates & corrections to the software as required in order to maintain agreed levels of service. Would have experience of products such as Unix, VMS, LANs, WANs and database products. Would normally have a minimum of one to two years experience of related software products.
F5) Technical Pre-Post Sales Support
Covers all aspects of pre and post sales support. This may be for a specific software product or in the case of a consultancy application support. Would provide expertise in the technical design of systems & advise sales personnel accordingly. May be required to assist sales by presenting solutions to clients. This classification is intended to cover systems and software support but not account management. Equivalent titles: - Presales Support, Post-Sales Support, Customer Support.
G) SOFTWARE ENGINEERING GROUP
G1) Senior Software Engineer
With an in depth knowledge of real time or embedded software and associated hardware this position would be responsible for the design & programming of related operating software. Would liase with Electronic Design Engineers to ensure that the functionality meet specifications. Employed mainly in the electronics, computer, aviation & defence industries. May be responsible for other Software Engineers within a project team. Would typically have expertise in software such as Ada, C/C++, Pascal etc., with a minimum of three years experience as a Software Engineer. Equivalent titles: Software Leader.
G2) Software Engineer
With experience of real time or embedded software and associated hardware this position would be responsible for the design & programming of related operating software. Would liase with Electronic Design Engineers to ensure that the functionality met specifications. Employed mainly in the electronics, computer , aviation & defence industries. Would typically have expertise in software such as Ada, C/C++, Pascal etc. with around two year's experience in these area's.
G3) Software Communications Engineer
With an in depth knowledge of real time embedded software and communications hardware this position would be responsible for the design & programming of related operating software. Would liase with Communication Design Engineers to ensure that the functionality meets specifications. Employed predominantly in the communications industry. Would have a minimum of two years experience in software engineering.
G4) Software Test Engineer
With a full understanding of specific operating systems, application software and network configurations, this position is responsible for ensuring adequate testing of software products or services prior to release for general use. Would document and agree any deviations from originally agreed specifications.
H) DATABASE GROUP
H1) Senior Database Administrator/Analyst
Responsible for the control and development of all corporate databases. This includes database design methods and operational implementation of new databases, together with maintaining operational efficiency of the databases. Responsibility for ensuring that proper recovery practises are observed in the event of failure. Controls security measures to ensure authorised access to databases is maintained. Liases with System Administration & management to agree upgrades & changes. Within large installations may supervise & control other Database Administrators. Would normally have a minimum of three years experience as a Database Administrator. Equivalent titles: Database Manager.
H2) Database Administrator/Analyst
Responsible for the control and development of all corporate databases. This includes database design methods and operational implementation of new databases, together with maintaining operational efficiency of the databases. Responsibility for ensuring that proper recovery practises are observed in the event of failure. Controls security measures to ensure authorised access to databases is maintained. Actions agreed upgrades & changes. Would normally have a minimum of one to two years experience of database products such as Oracle, Sybase etc. Equivalent titles: Database Controller.
I) NETWORK GROUP
I1) Network Pre-Post Sales Support Consultant
Covers all aspects of pre and post sales network support & consultancy. In a pre-sales role would advice companies on the selection, assessment & effectiveness of both data & voice communications. Would provide expertise in the technical design of overall networks & advise sales personnel accordingly. In a post sales role would include support for telecommunications equipment such as routers, switches, etc, together with related software. This classification is intended to cover the technical consultancy/support role & not account management.
I2) Senior Network-Communications Analyst/Engineer
This job function covers high level design, planning and installation of networks including provision of hardware and software. Includes responsibility for upgrading & changing networks. Advises on overall security of corporate networks and associated operating and recovery procedures. Would normally have three years experience as a Network Analyst.
I3) Network-Communications Analyst/Engineer
This job function covers the design, planning and installation of networks including provision of hardware and software. Advises on overall security of corporate networks and associated operating and recovery procedures. In large installations would report to a senior network analyst. In smaller installation may form part of the overall system administration/support function. Would normally have two years experience of Networks.
I4) Network Controller/Administrator
Responsible for the general operation & administration of communications within a company including both hardware and software elements. Monitors overall performance and directs recovery procedures. Would normally require two years experience in networking. Equivalent titles: Network Supervisor, Network Administrator.
I5) Senior Network Support Engineer
With an in depth knowledge of network hardware & associated cabling this job function would cover the installation & maintenance of networks. Related operating & software expertise is also required in order to integrate networks into a system environment. May supervise other Network Engineers on larger projects. A minimum of two years experience as a Network Engineer would normally be required.
I6) Network Support Engineer
With experience of network hardware & associated cabling this job function would cover the installation & maintenance of networks. Related operating & software knowledge is also required in order to integrate networks into a system environment. A minimum of one to two years experience in networking would normally be required.
J) OPERATIONS GROUP
J1) Operations Analyst
Responsible for defining and supporting operational procedures to ensure the correct operation and recovery of hardware/software systems. Liases between operations and systems to define system testing & implementation procedures. Would normally have had experience as a senior operator within a specific hardware/software configuration. The jobs included in this grade cover both levels of Operations Analyst.
J2) Senior Operator
Responsible for operating to specified standards a major element of a computer installation. Operates recovery procedures as directed. Would have a good working knowledge of a specific hardware/software configuration together with a minimum of eighteen months experience. This position is usually operated in a mainframe environment. Equivalent titles: Shift Leader.
J3) Operator
Responsible for operating to specified standards elements of a system as assigned by the Senior Operator or Shift Leader. Would normally have a minimum of nine months experience within a specific hardware/software configuration. This position is usually operated in a mainframe environment.
J4) Hardware Engineer
This job function primarily covers personnel employed by hardware vendors & computer maintenance companies. Responsibilities include identification of hardware failures & subsequent correction by repair or replacement. Equivalent titles: Peripheral Engineer, Field Service Engineer or PC Engineer.
K) INTERNET GROUP
K1) Web Master/Administrator
Responsible for the updating & maintenance of the web service. This includes updating of content, access methods, operating software & network performance.
K2) Web Designer
Would have responsibility for the design & implementation of internet products. This would include page design, database design & software structure together with the system processes involved for updating & maintaining the web content. Would normally have at least one to two years service of structuring & designing web products with a background in development/programming of relevant object oriented software. Includes all levels of Web Designers.
K3) Web Author/Editor
Responsible for maintaining the content of the web site(s). This would include the editing & reformatting of information in order to present it in an efficient & readable way.
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